From regular updates to swift problem-solving, our flexible website maintenance packages and care plans ensure your website stays secure and up-to-date. Choose the level of maintenance that works best for you and your business.
Find the perfect level of support for your website. Our support and web maintenance packages combine essential services under one roof, offering significant savings and eliminating the hassle of managing multiple providers or freelancers.
All support packages are available with or without WordPress hosting and include a 30-day money-back guarantee.
Great for small businesses and startups looking for hassle-free website management. We keep your site secure and up-to-date, handling the technical details so you can focus on growing your business and serving customers.
We take care of updates, security, and technical upkeep so you can focus on running your store, processing orders, and delighting your customers—without the tech headaches.
Perfect for businesses with growing needs. With additional features like daily backups and Google Analytics setup, this plan helps you manage your expanding website as your business evolves.
Ideal for online stores with growing demands. This plan includes daily backups, Google Analytics setup, and enhanced support—helping you manage and scale your WooCommerce site as your business grows.
Designed for large websites that need comprehensive support. This package offers extensive features and more development time to keep your website running smoothly, no matter how complex your needs.
Built for established WooCommerce stores that need robust, all-in-one support. This plan includes advanced features and extended development time to handle complex functionality, custom integrations, and ensure your store runs efficiently at scale.
Sometimes you need a bit more than what’s in your standard monthly website maintenance package. That’s why we offer these add-on services. You can purchase them as needed, alongside any of our ongoing support plans.
We’ll thoroughly clean up your infected site, remove malicious code and provide recommendations to prevent future attacks.
$499
We’ll set up Google Tag Manager to help you manage and deploy marketing tags on your website without modifying your site’s code.
$299
We’ll properly install and configure Google Analytics on your website to give you insights into visitor behaviour.
$199
We’ll set up to 10 automated workflows in Zapier, connecting your most-used applications for improved efficiency.
For when you need extra technical help, our developers can assist with a range of website functionality and integrations.
A larger block of developer time for more extensive projects or ongoing development needs.
If you’re not sure which website management plan is best for your website, we’re here to help. All our website maintenance plans come with no lock-in contracts and a 30-day money-back guarantee, allowing you to choose with confidence.
Our team can assess your needs and recommend the perfect solution. Get in touch, and we’ll help you find the perfect fit for your website needs.
Get immediate support with our simple three-step process.
Call 1300 808 995 and tell us about your problem. We’ll assess the issue and present a solution.
Start on a support plan so we can fix the issue now and provide ongoing website care.
We’ll complete the work and keep your site running smoothly with proactive maintenance and monitoring.
Get essential website maintenance services plus expert support for less than buying each service separately. Save money and time while keeping your site running smoothly, all without sharing sensitive info with multiple providers, agencies or freelancers.
We stick to what we do best – website support and ongoing maintenance. No pressure to buy unrelated marketing services. Trust us to handle your website needs without trying to upsell you on ongoing SEO, ads or other marketing services.
Our team of developers and specialists bring years of development and WordPress experience to every project. Benefit from our deep knowledge across various web technologies, ensuring your website receives expert care from professionals who understand your needs.
We spot and fix issues before they become problems. Our proactive website maintenance plans include regular updates, thorough security monitoring and swift resolution of potential issues, keeping your site secure, up-to-date and performing at its best.
Customise your support with add-on services as needed. Whether you require extra development time or specialised integrations with your WordPress site, our flexible options allow you to tailor your support package to your evolving needs.
See exactly what you’re paying for with our clear pricing structure. Enjoy the freedom of no lock-in contracts and a 30-day money-back guarantee on the first month of our support plans, allowing you to experience our comprehensive service with confidence and peace of mind.
Our website support and maintenance makes a real difference for Australian businesses – here’s what some of them have to say.
“The resolve team have been a game-changer for my business. They keep my site running smoothly and I never have to worry about wordpress updates or things crashing. I’ve found them to be very quick to action requests and I feel good knowing the website is in the right hands!”
Pheobe T.
“Fast service and great communication. I’m not tech-savvy at all, but they make everything easy to understand. Im also very impressed with the level of service they provide for the price. Highly recommend!”
Damon L.
“Our developer went missing and we were needing a WP update and some of our plugins weren’t working correctly. Resolve Web Support stepped in and wow – what a difference! They fixed all our issues, got our forms working again, and now keep everything running smoothly. Wish we’d found them sooner.”
Emma Q.
“We had an issue with our database that was crashing the site. The team got on it straight away, kept us in the loop, and had us back up and running in no time. No data lost, no stress. Very grateful for the help and web maintenance!“
Larry T.
“These guys know their stuff. Our site was running slow, and plugins were acting up. The team sorted it all out, updated everything and even gave us tips to keep things smooth. Thank guys.”
Queuin J.
“When our site got hacked, I thought we were done for. The Resolve team stepped in and cleaned everything up. They also setup better security for the site. Now I don’t stress about that stuff anymore and can relax and leave it up to them.”
Lisa M.
Get answers to common questions about our website support packages and pricing.
Choose based on your website’s complexity and how much support you think you’ll need. If you’re unsure, start with our Small plan and upgrade if you need more. We’re happy to help you decide – just reach out to us with details about your site.
Yes, our web maintenance packages are fully compatible with a WordPress site. All our WordPress website maintenance packages include WordPress-specific services such as core, plugin, and theme updates, security monitoring and regular backups.
For the best performance and reliability, we also offer WordPress web hosting that’s specifically optimised for Australian websites.
For e-commerce WordPress sites, our WooCommerce website care plans provide additional support tailored for e-commerce WordPress sites.
Absolutely! You can upgrade or downgrade your plan at any time. You can manage these changes directly from your user portal. We require 30 days’ notice for any cancellations. Remember, while you can cancel anytime, our 30-day money-back guarantee only applies to your first month.
Development time is a monthly allocation of hours dedicated to making changes or enhancements to your website. This could involve adding new content, tweaking pages or implementing additional functionality.
It’s important to note that this time doesn’t roll over month-to-month. Instead, it resets at the beginning of each new billing period. For more larger projects or when you need extra work done, we offer the option to purchase development hours in larger blocks. These additional hours don’t have an expiry date, providing flexibility for bigger tasks.
If we believe a requested change will take longer than your monthly allocation, we’ll discuss this with you beforehand. You can then choose to either use some of your purchased additional hours or spread the work across multiple months.
Keep in mind that routine maintenance tasks such as updates, security checks and general troubleshooting don’t count towards your development time – these services are already included in your support package.
If you use up all of your development time for the month before it’s over and require more, have two options:
a) Purchase a block of development hours that never expire, which you can use anytime.
b) Wait until the start of the next month when your included time refreshes.
It’s important to note that unused support time doesn’t roll over to the next month – it refreshes at the start of each billing cycle. We’ll always advise you if a requested change is likely to exceed your included development time and will require additional purchased development hours.
Remember, our ongoing WordPress support services (like bug fixing, WordPress updates etc.) are always included and are separate from this development time.
This ensures you always have access to help when you need it, even if you’ve used up your plan’s allocated time.
We monitor your site 24/7 and often detect and fix issues before you’re aware of them. During business hours, we typically respond to inquiries within a few hours. For critical issues like site downtime, we start working on a solution as soon as we are able to.
Our user portal is accessible 24/7, allowing you to submit requests at any time. While we’re not on call 24/7, we can sometimes address urgent matters outside business hours if needed. Any non-urgent requests received after hours will be handled when we’re back.
Our packages cover most website maintenance and support needs. However, services like content writing, SEO work or marketing campaigns are not included. For comprehensive SEO or marketing services, you might need to work with specialised agencies.
You’ll also need to handle costs for your domain name registration and email hosting separately.
Take the next step towards worry-free website maintenance. Our flexible website care plans combine essential maintenance services at a fraction of their individual cost, acting as an extension of your team.
With our 30-day money-back guarantee and no lock-in contracts on support plans, you can try our reliable website maintenance service risk-free. Choose a maintenance package that fits your needs and experience the peace of mind that comes with professional website care.
