Has your website been hacked or infected with malware? Our developers work to clean and secure WordPress sites, getting you back online quickly and safely. From malware removal to ongoing protection, we’ll help protect your business and restore your peace of mind. Contact us now and get immediate help with your security issue.
Get immediate support with our simple three-step process.
Call 1300 808 995 and tell us about your problem. We'll present a solution and timeline for fixing your issue.
Purchase a support ticket. We can guide you through how to do this.
We’ll report back to you on the work that’s been carried out and offer a money-back guarantee if we can't fix the issue.
Our team handles a wide range of website security issues. These are some common problems we help with:
When your site shows signs of being hacked through unexpected admin users or strange code, we'll remove the threat, clean up damage and strengthen your security to prevent future attacks.
If your site shows suspicious pop-ups or redirects visitors to strange pages, we'll identify and remove the malware, then implement protection against future infections.
If search engines have blacklisted your site, we'll clean all security threats and work with search engines to restore your site's reputation and visibility online.
When unauthorised users gain access to your site, we'll secure your login system, remove any backdoors and implement stronger protection against future breaches.
If harmful code is being injected through your site's forms or comments, we'll remove the scripts, fix vulnerabilities and implement protection against future injection attacks.
When outdated WordPress components leave your site exposed, we'll safely update everything, test for compatibility and implement ongoing security measures to keep you protected.
Keep your business safe and running with our comprehensive security services. We handle everything from urgent recovery to ongoing protection.
Get your business back online with thorough cleaning and protection.
Get reliable web support with handling your website security.
We don’t just clean – we protect your site against future attacks.
Get everything you need to keep your site safe and secure.
Our team follows a thorough process to remove threats and strengthen your site’s security. Here’s how we help:
First, we perform a complete scan of your website to identify all security issues. We look for any malware or viruses that might be hiding in your files, and check for any backdoor access points that hackers might have created. Our scan also checks your database for infections and reviews any suspicious code that could indicate a compromise.
Once we know what we’re dealing with, we carefully clean your site of all threats. This involves removing any malicious code we’ve found and cleaning infected databases. We’ll remove any backdoor access points that hackers might have created, fix any compromised files, and clear out any spam content that might have been added to your site.
After your site is clean, we focus on reinforcing your site’s defences. We’ll install and configure security plugins to protect against common threats, set up robust firewalls to block malicious traffic, and enhance your login security to prevent unauthorised access. We’ll also configure automated backups to ensure your site can be quickly restored if needed, and make sure all your software is up to date.
Finally, we put measures in place to ensure your site stays protected moving forward. This includes setting up regular security monitoring and swift threat detection systems. We’ll configure immediate alerts for any suspicious activity and ensure your site stays current with continuous updates. Plus, we’ll manage your backup system to keep your site’s data safe and recoverable.
Get reliable security support from a team that puts your website first.
When your site’s security is at risk, quick action makes all the difference. Our team prioritises security threats and begins work promptly to minimise potential damage to your business. We understand that every minute of downtime can impact your bottom line.
Our developers help and support WordPress site recoveries from security breaches and attacks. We stay up-to-date with the latest security threats and protection measures, ensuring your site benefits from current best practices.
We believe in explaining security issues in language you can understand, avoiding confusing technical jargon. Throughout the process, we’ll keep you informed about what we’ve found, what we’re doing to fix it, and how we’ll protect your site moving forward.
We don’t just fix problems – we work to prevent them from happening again. After cleaning your site, our specialists implement comprehensive security measures and monitoring systems to help protect against future attacks and keep your business safe.
Handle all your security needs with one trusted provider. From malware removal to ongoing protection, you won’t need to juggle multiple services or freelancers for different web security issues.
We stand behind our security services with two guarantees – a full refund on support tickets if we can’t fix your issue, and a 30-day guarantee on new support plans.
Our website support and maintenance makes a real difference for Australian businesses – here’s what some of them have to say.
“The resolve team have been a game-changer for my business. They keep my site running smoothly and I never have to worry about wordpress updates or things crashing. I’ve found them to be very quick to action requests and I feel good knowing the website is in the right hands!”
Pheobe T.
“Fast service and great communication. I’m not tech-savvy at all, but they make everything easy to understand. Im also very impressed with the level of service they provide for the price. Highly recommend!”
Damon L.
“Our developer went missing and we were needing a WP update and some of our plugins weren’t working correctly. Resolve Web Support stepped in and wow – what a difference! They fixed all our issues, got our forms working again, and now keep everything running smoothly. Wish we’d found them sooner.”
Emma Q.
“We had an issue with our database that was crashing the site. The team got on it straight away, kept us in the loop, and had us back up and running in no time. No data lost, no stress. Very grateful for the help and web maintenance!“
Larry T.
“These guys know their stuff. Our site was running slow, and plugins were acting up. The team sorted it all out, updated everything and even gave us tips to keep things smooth. Thank guys.”
Queuin J.
“When our site got hacked, I thought we were done for. The Resolve team stepped in and cleaned everything up. They also setup better security for the site. Now I don’t stress about that stuff anymore and can relax and leave it up to them.”
Lisa M.
Get answers about our security services, processes, and support options.
Our malware removal process starts with a thorough scan of your website to identify all infected areas. We then carefully remove any malicious code, clean your databases, and check for any hidden backdoors. Once cleaned, we strengthen your security to help prevent future infections. The whole process is handled carefully to minimise any disruption to your business.
The time needed varies depending on the type and extent of the security issue. Most standard malware infections can be cleaned within 24-48 hours. However, more complex situations might take longer. We’ll give you a clear timeline after our initial assessment, and we’ll keep you updated throughout the process.
We take great care to preserve your site’s content and functionality during the cleaning process. We create backups before starting any work, and thoroughly test your site after cleaning to ensure everything works properly. If we spot any potential issues, we’ll discuss them with you before proceeding.
Common signs include unexpected changes to your site, strange pop-ups, your site being flagged by Google, unusual admin users, or your site redirecting to other pages. If you notice any of these signs, it’s important to act quickly to minimise potential damage.
Yes, we offer ongoing security monitoring through our web maintenance plans. These plans include regular security checks, malware scanning, firewall protection and automated backups. While we can clean your site as a one-off service, ongoing protection helps prevent future security issues.
Regular updates, strong passwords and security monitoring are essential. We can help set up these preventive measures and recommend additional security steps based on your specific situation. For the best protection, we recommend one of our ongoing maintenance plans that include security monitoring.
Take the first step towards a secure website today. Our team is ready to help clean and protect your site, giving you peace of mind and keeping your business safe online. Get help now and say goodbye to security worries.
We provide complete WordPress maintenance and support under one roof, taking care of all your technical needs without the hassle.
