Why choose us

At Resolve Web Support, we offer more than just technical assistance.

Why Resolve is your best choice for Web Support

At Resolve Web Support, we offer more than just technical assistance. We provide peace of mind, allowing you to focus on your goals while we ensure your website remains secure, up-to-date and high-performing. Here’s why clients choose us:

Comprehensive website care

We handle all aspects of website maintenance, from regular updates to security monitoring. Our all-in-one solution eliminates the need for multiple service providers, agencies or freelancers, saving you time and reducing stress.

Experienced team

Our skilled developers and designers bring years of expertise to every project and site. We stay up-to-date with the latest web technologies to ensure your website benefits from industry best practices.

WordPress and WooCommerce specialists

We offer expert support for WordPress and Woocommerce platforms. From plugin conflicts to issues with payment gateways, we have the knowledge to keep your WordPress or WooCommerce site running smoothly.

Proactive maintenance

We don't just wait for problems to happen. Our team actively monitors and updates your site, often addressing potential issues before they impact your website's performance or security.

Immediate support available

Get help right away with our support ticketing system for urgent one-time issues. Call or use live chat for quick assistance. We're here to solve problems promptly, keeping your site in shape.

Flexible support options

Choose from our monthly plans or get immediate help for urgent, one-time issues through our support ticket system. We adapt to your unique needs, whether it's ongoing maintenance or quick problem-solving.

Comprehensive support with flexible development

Our packages include full technical support for maintenance and security, plus a set amount of monthly development time for minor changes. Additional development hours are available for larger projects.

Risk-free guarantee

Enjoy a 30-day money-back guarantee on your first month of any support plan, and on individual support tickets if we can't resolve your issue. Try our services with confidence.

Flexible plans

Enjoy month-to-month flexibility with no long-term commitments. You can adjust your plan anytime, with a simple 30-day notice for cancellations, giving you control over your website support.

Transparent pricing

No hidden fees or surprises - you'll always know what you're paying for. Our clear pricing structure allows you to budget with confidence and avoid unexpected costs.

Clear communication

We explain everything in plain English, avoiding confusing tech jargon. You'll always understand what's happening with your website, even if you're not tech-savvy.

Focused expertise

We stick to website support and maintenance, without upselling unrelated marketing services. Our specialised focus ensures you get expert care in the areas that matter most to your site.

Flexible developer and design time

Purchase blocks of developer or designer hours that don't expire and use them whenever you need them. This approach gives you access to professional development and design services on your terms.

User-friendly client portal

Easily manage your plan, submit support requests, and track your development time usage through our convenient user portal. It's your one-stop shop for all your website support needs.

Australian-founded, locally focused

Born in Brisbane, we've grown to serve websites across Australia. We combine our local insights with extensive web expertise to provide top-notch support tailored to Australian businesses and website owners.

TESTIMONIALS

What our clients say

Our website support and maintenance makes a real difference for Australian businesses – here’s what some of them have to say.

Let's make your website worries disappear

Find out how we can take the stress out of running your website. We’ll handle the tech stuff, so you don’t have to. Ready to get started? Pick a support package that works for you.