Monthly website maintenance packages

Expert care for your site, tailored to your needs

From regular updates to swift problem-solving, our flexible website maintenance packages and care plans ensure your website stays secure and up-to-date. Choose the level of maintenance that works best for you and your business.

PRICING

Choosing the right plan for your business

Find the perfect level of support for your website. Our support and web maintenance packages combine essential services under one roof, offering significant savings and eliminating the hassle of managing multiple providers or freelancers.

All support packages are available with or without WordPress hosting and include a 30-day money-back guarantee.

Support
Support + Hosting
Basic Plan

Perfect for small businesses and startups who want a worry-free website. This plan keeps your site secure and up-to-date, handling the technical details so you can concentrate on serving your customers and growing your business.

$99
AUD/month

$99.00 / monthGet Started

$119.00 / monthGet Started

Plus Plan

Ideal for businesses with evolving needs. With more support time and added features like daily regular backups and Google Analytics, this plan helps you manage your expanding website requirements as your business grows.

$149

AUD/month

$149.00 / monthGet Started

$169.00 / monthGet Started

WooCommerce Plan

Tailored for established businesses and e-commerce sites that need comprehensive support. This package offers more development time, WooCommerce support, and more video hosting capacity to keep your website performing at its best.

$249

AUD/month

$249.00 / monthGet Started

$299.00 / monthGet Started

Support Ticket

Immediate WordPress support

$199
AUD
ADD-ONS

Add-on services: customise your support

Sometimes you need a bit more than what’s in your standard monthly website maintenance package. That’s why we offer these add-on services. You can purchase them as needed, alongside any of our ongoing support plans.

Malware removal

We’ll thoroughly clean up your infected site, remove malicious code and provide recommendations to prevent future attacks.

$499

$499.00Add to cart

Google Tag Manager setup

We’ll set up Google Tag Manager to help you manage and deploy marketing tags on your website without modifying your site’s code.

$299

$299.00Add to cart

Google Analytics setup

We’ll properly install and configure Google Analytics on your website to give you insights into visitor behavior and traffic sources.

$199

$199.00Add to cart

Zapier setup

We’ll set up to 10 automated workflows in Zapier, connecting your most-used applications for improved efficiency.

$199

up to 10 Zaps

$199.00Add to cart

UI/UX web designer

Get expert help to enhance your website’s look and functionality with our experienced UI/UX designers.

$749

5 hours

$749.00Add to cart

Developer

For when you need extra technical help, our developers can assist with a range of website functionality and integrations.

$749

5 hours

$749.00Add to cart

Developer: extended

A larger block of developer time for more extensive projects or ongoing development needs.

$1190

10 hours

$1,190.00Add to cart

Basic on-page SEO optimisation

We’ll perform a one-time basic SEO setup for your key pages, including installing and configuring the Yoast SEO plugin for WordPress sites.

$490

10 pages

$490.00Add to cart

Need help choosing the right plan?

If you’re not sure which website management plan is best for your website, we’re here to help. All our website maintenance plans come with no lock-in contracts and a 30-day money-back guarantee, allowing you to choose with confidence.

Our team can assess your needs and recommend the perfect solution. Get in touch, and we’ll help you find the perfect fit for your website needs.

Need help with your site right now?

Get immediate support with our simple three-step process.

Step 1

Call 1300 808 995 and tell us about your problem. We'll present a solution and timeline for fixing your issue.

Step 2

Purchase a support ticket. We can guide you through how to do this.

Step 3

We’ll report back to you on the work that’s been carried out and offer a money-back guarantee if we can't fix the issue.

WHY CHOOSE US

Why choose Resolve Web Support?

Comprehensive care

Get essential website maintenance services plus expert support for less than buying each service separately. Save money and time while keeping your site running smoothly, all without sharing sensitive info with multiple providers, agencies or freelancers.

Focused expertise

We stick to what we do best – website support and ongoing maintenance. No pressure to buy unrelated marketing services. Trust us to handle your website needs without trying to upsell you on ongoing SEO, ads or other marketing services.

Seasoned experts

Our team of developers and specialists bring years of development and WordPress experience to every project. Benefit from our deep knowledge across various web technologies, ensuring your website receives expert care from professionals who understand your needs.

Proactive maintenance

We spot and fix issues before they become problems. Our proactive website maintenance plans include regular updates, thorough security monitoring and swift resolution of potential issues, keeping your site secure, up-to-date and performing at its best.

Flexible solutions

Customise your support with add-on services as needed. Whether you require extra design time, one-off services like landing pages, or specialised integrations with your WordPress site, our flexible options allow you to tailor your support package to your evolving needs.

Transparent pricing

See exactly what you’re paying for with our clear pricing structure. Enjoy the freedom of no lock-in contracts and a 30-day money-back guarantee (support plans), allowing you to experience our comprehensive service with confidence and peace of mind.

TESTIMONIALS

What our clients say

Our website support and maintenance makes a real difference for Australian businesses – here’s what some of them have to say.

FAQ

Frequently asked questions

Get answers to common questions about our website support packages and pricing.

Choose based on your website’s complexity and how much support you think you’ll need. If you’re unsure, start with our Basic plan and upgrade if you need more. We’re happy to help you decide – just reach out to us with details about your site.

Yes, our web maintenance packages are fully compatible with a WordPress site and we offer two regular plans and one specialised WooCommerce plan. All our WordPress website maintenance packages include WordPress-specific services such as core, plugin, and theme updates, security monitoring and regular backups.

For the best performance and reliability, we also offer WordPress web hosting that’s specifically optimised for Australian websites.
For an e-commerce WordPress site, Our WooCommerce website care plan provides additional support tailored for e-commerce WordPress sites.

Absolutely! You can upgrade or downgrade your plan at any time. You can manage these changes directly from your user portal. We require 30 days’ notice for any cancellations. Remember, while you can cancel anytime, our 30-day money-back guarantee only applies to your first month.

Development time is a monthly allocation of hours dedicated to making changes or enhancements to your website. This could involve adding new content, tweaking designs, or implementing additional functionality.

Our packages include the following development time:

Basic and Plus plans: 30 minutes each month
WooCommerce plan: 60 minutes each month

It’s important to note that this time doesn’t roll over month-to-month. Instead, it resets at the beginning of each new billing period. For more larger projects or when you need extra work done, we offer the option to purchase development hours in larger blocks. These additional hours don’t have an expiry date, providing flexibility for bigger tasks.

If we believe a requested change will take longer than your monthly allocation, we’ll discuss this with you beforehand. You can then choose to either use some of your purchased additional hours or spread the work across multiple months.

Keep in mind that routine maintenance tasks such as updates, security checks and general troubleshooting don’t count towards your development time – these services are already included in your support package.

If you use up all of your development time for the month before it’s over and require more, have two options:

a) Purchase a block of development hours that never expire, which you can use anytime.
b) Wait until the start of the next month when your included time refreshes.

It’s important to note that unused support time doesn’t roll over to the next month – it refreshes at the start of each billing cycle. We’ll always advise you if a requested change is likely to exceed your included development time and will require additional purchased development hours.

Remember, our ongoing WordPress support services (like bug fixing, WordPress updates etc.) are always included and are separate from this development time.

This ensures you always have access to help when you need it, even if you’ve used up your plan’s allocated time.

We monitor your site 24/7 and often detect and fix issues before you’re aware of them. During business hours, we typically respond to inquiries within a few hours. For critical issues like site downtime, we start working on a solution promptly.

Our user portal is accessible 24/7, allowing you to submit requests at any time. While we’re not on call 24/7, we can sometimes address urgent matters outside business hours if needed. Any non-urgent requests received after hours will be handled promptly when we’re back.

For immediate support tickets, we aim to respond even faster, typically beginning work on critical issues like site downtime as soon as we can.

Our packages cover most website maintenance and support needs. However, services like content writing, extensive SEO work or marketing campaigns are not included. While we offer a one-time basic SEO optimisation service in our Plus and Woocommerce maintenance packages, as well as available as an add-on, this doesn’t guarantee improved rankings or traffic.

You’ll also need to handle costs for your domain name registration and email hosting separately. For comprehensive SEO or marketing services, you might need to work with specialised agencies.

Secure your website's future today

Take the next step towards worry-free website maintenance. Our flexible website care plans combine essential maintenance services at a fraction of their individual cost, acting as an extension of your team.

With our 30-day money-back guarantee and no lock-in contracts on support plans, you can try our reliable website maintenance service risk-free. Choose a maintenance package that fits your needs and experience the peace of mind that comes with professional website care.