WordPress support Brisbane

Worry-free WordPress website maintenance

Keep your site running smoothly with our expert WordPress support. We handle updates, security and maintenance for Australian and Brisbane-based websites, freeing you to focus on what matters most. Choose your WordPress support package today and leave the tech to us.

Brisbane founded
Supporting WordPress since day 1
ABOUT

WordPress expertise you can trust

At Resolve Website Support, we’ve been keeping WordPress websites running smoothly since our start in Brisbane. Our team of developers and WordPress specialists bring years of experience to every project, whether it’s a simple blog or a complex e-commerce site. Our WordPress web care plans include:

Our managed WordPress hosting ensures your site runs on high-performance servers, with features like regular backups and a staging environment for safe testing.

We understand that every website is unique. That’s why we offer flexible support options, from basic website maintenance to full-service care. And with our clear, jargon-free communication, you’ll always know what’s happening with your site.

Whether you’re in Brisbane or elsewhere in Australia, we’re here to take the tech stress off your plate.

THE BENEFITS

The Resolve WordPress advantage

Experience hassle-free WordPress management with our comprehensive support services. We handle the technical details so you can concentrate on growing your business and achieving your online goals.

OUR SERVICES

Our WordPress support services

We offer a comprehensive range of WordPress-specific support services to keep your site secure, fast and up-to-date. Here’s how we take care of your WordPress website:

WordPress maintenance and updates

We keep your WordPress site running smoothly with regular core, theme and plugin updates. Our developers and team conduct thorough compatibility checks before each update, ensuring all components of your WordPress website work together seamlessly.

Our WordPress experts quickly address bugs and performance issues, often identifying and resolving them before they affect your site. Your monthly support time can be used for various tasks, from adding new posts to updating a WordPress plugin or modifying theme elements.

Get expert WordPress help when you need it most. We have a 24/7 user portal for requests and live chat available during business hours, ensuring you can reach us through your preferred channel.

Our customer portal allows you to easily submit and track support tickets related to your site. We provide quick, clear responses to your WordPress queries, using plain language to explain technical concepts. Our team is committed to keeping your WordPress site aligned with your goals.

Experience optimal performance with our managed WordPress hosting, included in all packages. We handle the technical aspects of the WordPress hosting, allowing you to focus on your goals and business.

We provide automated WordPress backups to protect your site’s data, with frequency varying by package. Our staging environment allows for safe testing of updates or changes specific to WordPress. Premium package users benefit from Content Delivery Network (CDN) integration (if needed), enhancing the global performance of their WordPress websites.

We offer round-the-clock protection for your WordPress website against cyber threats. Our advanced security systems are tailored to WordPress, continuously monitoring for and blocking potential attacks in real-time. Regular malware scans and removal are included in all packages.

Our robust firewall is also configured to protect against common WordPress vulnerabilities. We stay updated on the latest WordPress security threats and apply proactive security updates to keep your site safe.

For WordPress e-commerce sites, we provide specialised WooCommerce support. Our team ensures your online store operates reliably, from managing WooCommerce updates to maintaining performance.

Premium package users receive this additional WooCommerce assistance, including product catalog and checkout process management. We also offer booking system integrations for WordPress sites across all packages.

Add-on services

Need to enhance your WordPress site further? We offer additional services to complement your chosen package:

Need help with your site right now?

Get immediate support with our simple three-step process.

Step 1

Call 1300 808 995 and tell us about your problem. We'll present a solution and timeline for fixing your issue.

Step 2

Purchase a support ticket. We can guide you through how to do this.

Step 3

We’ll report back to you on the work that’s been carried out and offer a money-back guarantee if we can't fix the issue.

PRICING

Tailored WordPress care to keep your site on track

We offer three comprehensive WordPress support packages designed to meet the diverse needs of website owners. Whether you’re running a small blog or a large e-commerce site, we have a plan that fits your requirements and budget.

Support
Support + Hosting
Basic Plan

Perfect for small WordPress sites that need essential care. This plan includes core WordPress updates, security monitoring and weekly backups. With 30 minutes of development time each month, plus malware removal and bug fixing, we’ll keep your site secure and up-to-date.

$119
AUD/month

$99.00 / monthGet Started

$119.00 / monthGet Started

Plus Plan

Ideal for growing WordPress sites with more complex needs. In addition to the Basic plan features, you’ll get daily backups, Google Analytics and Tag Manager setup, plus advanced integrations. This plan also includes video hosting, CDN and CRM setup capabilities.

$169

AUD/month

$149.00 / monthGet Started

$169.00 / monthGet Started

WooCommerce Plan

Comprehensive support for established WordPress sites and WooCommerce stores. This all-inclusive package offers specialised WooCommerce support, 60 minutes of monthly development time, and extended video hosting. Plus you’ll get all the advanced features from our Plus plan.

$299

AUD/month

$299.00 / monthGet Started

$249.00 / monthGet Started

Need help choosing the right WordPress support?

If you’re not sure which WordPress technical support package is best for your website, we’re here to help. All our website maintenance plans come with no lock-in contracts and a 30-day money-back guarantee. Our team can assess your needs and recommend the perfect solution. Get in touch, and we’ll help you find the perfect fit for your website.

WHY CHOOSE US

Why Choose Resolve for Brisbane WordPress Support

Founded in Brisbane, Australia

Starting in Brisbane, we’ve grown to support WordPress sites from Sydney to Perth and throughout Australia. This unique perspective allows us to combine local insights with national best practices, offering you high-quality WordPress technical support with an understanding of Australian business needs.

Comprehensive WP expertise

Our team of developers and WordPress specialists bring years of experience to every project. From simple blogs to complex e-commerce sites, we have the skills to keep your WordPress site running smoothly, securely and efficiently.

All-in-one WordPress solution

No more juggling multiple providers, agencies or freelancers. We offer comprehensive WordPress services under one roof, including managed hosting, security monitoring and unique add-ons like UX/UI web designer access. This approach saves you time, money and headaches.

Flexible, transparent and risk-free

Our WordPress support packages are designed to grow with your needs, with no lock-in contracts. We believe in clear, upfront pricing with no hidden fees. Plus, try our website maintenance plans worry-free with our 30-day money-back guarantee!

Focus on our core services

We stick to what we do best – WordPress website support, website maintenance and hosting. Unlike others, we won’t upsell you on unrelated services or marketing. Our optional add-ons, like one-time SEO optimisation or Google tag setups, are tailored to enhance your WP experience and make your life easier.

Clear, jargon-free communication

We explain everything in plain English, ensuring you always understand what’s happening with your WordPress site. Our support team is committed to providing clear, timely responses to your queries and concerns.

Proactive WordPress care

We don’t just fix WordPress problems – we prevent them. Our team actively monitors and updates your WordPress site, often addressing potential issues before they impact your website’s performance or security.

FAQ

Common questions about our WordPress support

Get answers to frequently asked questions about our WordPress maintenance and support services. If you need more information, don’t hesitate to reach out.

We offer a comprehensive WordPress solution under one roof. Unlike freelancers or agencies that might specialise in limited aspects, we cover everything from regular updates and security monitoring to fast hosting and specialised add on services like Google Tag Manager setup, basic one-time SEO optimisation and UI/UX design support when needed.

This all-in-one approach saves you time and headaches, allowing you to focus on your core business while we handle all aspects of your WordPress site.

Absolutely! While we started in Brisbane, we support WordPress sites across Australia. Our team is equipped to provide efficient support regardless of your location in Australia. We work during Australian business hours (AEST), with a 24/7 user portal available for after-hours support requests. Our immediate support ticket service is also available during business hours for urgent one-time issues, no matter where you’re located in Australia.

Our WordPress maintenance plans provide ongoing care, which is crucial for keeping your site secure and working at it’s best. Even if you think you only need WordPress technical support occasionally, regular maintenance services is essential.

However, if you have an urgent, one-time issue, we also offer immediate support tickets. These are designed for quick problem-solving, such as malware removal or critical bug fixes, without committing to a monthly plan.

We prioritise critical issues like site downtime and address them promptly. For non-urgent inquiries, we typically respond within a few hours during business hours. All clients have access to our 24/7 user portal for submitting requests. For immediate support tickets, we begin working on the issue as soon as possible, aiming for the fastest possible response time. While we’re not on call 24/7, we can sometimes address urgent matters outside business hours if needed.

Not at all. We handle all the technical aspects of WordPress maintenance and communicate everything in plain English. Our goal is to make WordPress technical support simple and understandable for all our clients, regardless of their technical expertise.

Absolutely! You can upgrade or downgrade your plan at any time. This flexibility ensures your support plan can evolve with your WordPress site’s needs.

TESTIMONIALS

What our clients say

Our website support and maintenance makes a real difference for Australian businesses – here’s what some of them have to say.

Say goodbye to WordPress worries

Don’t let WordPress challenges slow you down. Our flexible WordPress support plans offer the expertise you need, when you need it. Start your journey to a smoother WP experience now. Choose the right level of support for your site today.