We understand the challenges website owners in Sydney face with their site. Our team of experienced developers and specialists provide comprehensive website maintenance and support services, ensuring your site remains strong and effective. Choose the right support plan for your website and experience worry-free maintenance.
Maintaining a website can be challenging and time-consuming. Our team of experienced developers and specialists are here to lighten that load. We take care of the technical aspects of your site, from routine website maintenance to complex problem-solving.
Specialising in WordPress care, our expertise extends to websites across Sydney and Australia. Whether you’re running a small local site, a personal blog or a growing e-commerce platform, our flexible support plans meet your specific needs.
From regular updates and security monitoring to troubleshooting, we’ve got you covered. Our mission is straightforward: we manage your website so you can focus on your goals. We communicate clearly, avoiding technical jargon and offer a one-stop solution that’s especially beneficial for those who aren’t too tech-savvy.
Let us handle the technical details, so you can concentrate on your business and what matters most to you.
At Resolve Web Support, we’re committed to providing more than just technical assistance. We offer peace of mind, freeing you to concentrate on your core activities while we ensure your website remains a reliable, high-performing asset.
Let us handle all aspects of your website, freeing up your time for other core activities. We take care of regular website and WordPress updates, swift troubleshooting and bug fixing. Our team proactively monitors your site to catch issues early, and you’ll have access to our user-friendly support ticket system for quick assistance whenever you need it.
Our comprehensive measures protect your website from various online threats. We provide round-the-clock security monitoring and threat prevention, along with regular malware scans and removal. Your site is safeguarded by strong firewall protection, and we perform regular backups to ensure your data is always secure.
Say goodbye to juggling multiple providers or freelancers. We offer comprehensive care under one roof. Choose from three support plans: Basic, Plus and Premium. Access a range of add-on services like landing page creation or Google Tag Manager setup. Get UI/UX design and developer support when needed, plus WordPress and WooCommerce support for e-commerce sites (Premium plan). Our Premium plan also includes a one-time basic on-page SEO optimisation.
Our specialists are ready to assist with any website issues or questions, big or small. We offer support to sites across Sydney and Australia, understanding the unique needs of local businesses. Enjoy flexible support hours (60 to 180 minutes monthly, based on your plan) with quick responses via our user portal and live chat. We communicate clearly, avoiding jargon, and offer support for various website platforms and technologies.
Our flexible plans adapt to your changing needs as your website evolves. Easily upgrade or downgrade your plan and add services as needed. With no lock-in contracts, you can adjust your support as required. Scale your support from basic maintenance to comprehensive care as your website grows.
Know exactly what you’re paying for with our transparent pricing model. There are no hidden fees or surprise charges. Try our service risk-free with our 30-day money-back guarantee on maintenance plans. Choose the plan that fits your budget and needs and only pay for the services you actually use.
We provide full website support for Sydney and Australian websites, including WordPress website maintenance and care. Our team ensures your site stays secure, up-to-date and performing at its best, handling everything from routine updates to complex problem-solving.
We keep your website running smoothly, with our team handling regular updates and ensuring all components of your site work together seamlessly.
We perform thorough compatibility checks before each update to prevent issues. Our experts quickly fix bugs and troubleshoot problems, often identifying and resolving potential issues before they affect your site. Your monthly support time (60-180 minutes, depending on your web maintenance package) can be used for various changes, from adding blog posts to updating images.
Get expert help when you need it most. We have a 24/7 user portal and live chat assistance, ensuring you can reach us through your preferred channel.
We pride ourselves on quick response times and clear, jargon-free explanations. Our team understands Australian business’s needs and provide personalised, efficient support to keep your website aligned with your goals.
We provide Australian managed hosting on high-performance servers, ensuring reliable and consistent performance for websites. This service is included in all our packages, taking care of the technical aspects so you can focus on your business.
We do regular backups to protect your site’s data. A staging environment is also provided for safely testing updates or changes. For Premium package users, we integrate Content Delivery Network (CDN) technology when required, improving loading times and reliability for your visitors.
We provide round-the-clock protection against cyber threats. Our advanced security systems continuously monitor your site, detecting and blocking potential attacks in real-time. Regular malware scans and removal are included in all packages.
Our robust firewall adds an extra layer of defence, filtering out suspicious traffic. We stay updated on the latest security threats and apply proactive security updates to all packages.
We offer specialised WordPress support services for WordPress websites and WooCommerce online stores. Our team of developers ensure your site operates reliably, from managing updates to maintaining security with our dedicated WordPress maintenance packages.
We’re well-versed in popular plugins and themes, providing guidance on WP best practices and troubleshooting. For our Premium WordPress website care plans, we also offer advanced WooCommerce support.
Need something extra for your website? We offer additional services to enhance your website further.
These can be purchased separately to complement your chosen package:
Get immediate support with our simple three-step process.
Call 1300 808 995 and tell us about your problem. We’ll assess the issue and present a solution.
Start on a support plan so we can fix the issue now and provide ongoing website care.
We’ll complete the work and keep your site running smoothly with proactive maintenance and monitoring.
We offer flexible website support plans to suit various needs. All web support plans come with no lock-in contracts and a 30-day money-back guarantee. Need extra web services? We also offer add-ons to customise your chosen support package.
Perfect for small sites that need essential care. This plan includes WordPress platform updates, security monitoring, and weekly backups. With 30 minutes of development time each month, plus malware removal and bug fixing, we’ll keep your site secure and up-to-date.
$119.00 / monthGet Started
Ideal for growing sites with more complex needs. In addition to the Basic plan features, you’ll get daily backups, Google Analytics & Tag Manager setup, video hosting and advanced integrations.
$169.00 / monthGet Started
Comprehensive support for established sites and WooCommerce stores. This all-inclusive package offers specialised WooCommerce support, 60 minutes of monthly development time and extended video hosting.
$299.00 / monthGet Started
Not sure which website management and support package is right for your needs? We’re here to help. Our team can assess your requirements and recommend the perfect solution. Get in touch, and we’ll work with you to find the ideal website support and maintenance that’ll keep your site running smoothly.
Founded in Brisbane, we’ve grown to support websites across Sydney and Australia. Our team combines local insights with broad experience, offering reliable support throughout the country.
Get comprehensive website care under one roof. No need to juggle multiple agencies/providers or share sensitive information with various freelancers online.
We stick to what we do best – website support, web hosting and maintenance services. Unlike others, we won’t try to upsell you on unrelated marketing, Google Ads or ongoing SEO services.
Enjoy month-to-month flexibility with no lock-in contracts. Adjust your plan as your needs change, risk-free.
No hidden fees or surprises. Our clear pricing structure means you always know exactly what you’re paying for.
We don’t just fix problems – we prevent them. Our team actively monitors and updates your site to keep issues at bay.
Our skilled professionals and developers bring extensive experience in website maintenance to every project and WordPress website.
We explain everything in plain English, no tech jargon. You’ll always understand what’s happening with your website, regardless of your technical knowledge.
Get answers to frequently asked questions about our website support services. If you need more information, don’t hesitate to reach out.
Unlike individual web developers, freelancers or agencies that typically specialise in just one or a few aspects of website maintenance and website development, we offer a truly comprehensive solution.
Our all-in-one service covers the full spectrum of website care, including regular updates, security monitoring, web hosting and access to additional services like Google Tag Manager setup, basic one-time SEO optimisation and UI/UX design support when needed.
This means you don’t have to juggle multiple providers for different aspects of your website’s upkeep. We handle everything under one roof, saving you time and potential headaches. Our focus is solely on website and WordPress support, maintenance and our add-on services, so you won’t be upsold on unrelated marketing services.
This allows us to excel in our core services while providing you with everything you need to keep your site running smoothly and securely.
We monitor your site 24/7 and often detect and address issues before you’re aware of them. Our user portal is available 24/7 for submitting support tickets. During business hours, we typically respond to inquiries within a few hours. For critical issues like site downtime, we start working on a solution promptly.
If you purchase an immediate support ticket outside of business hours for an urgent issue, we’ll prioritise your request and begin work as soon as possible.
While we’re not on call 24/7, we can sometimes address urgent matters outside business hours if needed. Non-urgent requests received after hours are handled promptly when we return.
For critical issues like site downtime, we start working on a solution promptly, regardless of your support package. Our monitoring systems alert us to problems often before you notice them, allowing us to begin resolving issues quickly. During business hours, we typically respond promptly to urgent inquiries.
For immediate support tickets, we prioritise these issues and begin working on a solution as soon as we can, aiming for an even faster response time.
Not at all. We handle all the technical aspects of website maintenance, and we communicate everything in plain English, avoiding jargon. Our goal is to make website support simple and understandable for all our clients, regardless of their technical expertise.
Absolutely! You can upgrade or downgrade your plan at any time. Just let us know, and we’ll adjust your plan for the next billing cycle.
After your first month (30-day guarantee period), we require 30 days’ notice for any cancellations.
Our website support and maintenance makes a real difference for Australian businesses – here’s what some of them have to say.
“The resolve team have been a game-changer for my business. They keep my site running smoothly and I never have to worry about wordpress updates or things crashing. I’ve found them to be very quick to action requests and I feel good knowing the website is in the right hands!”
Pheobe T.
“Fast service and great communication. I’m not tech-savvy at all, but they make everything easy to understand. Im also very impressed with the level of service they provide for the price. Highly recommend!”
Damon L.
“Our developer went missing and we were needing a WP update and some of our plugins weren’t working correctly. Resolve Web Support stepped in and wow – what a difference! They fixed all our issues, got our forms working again, and now keep everything running smoothly. Wish we’d found them sooner.”
Emma Q.
“We had an issue with our database that was crashing the site. The team got on it straight away, kept us in the loop, and had us back up and running in no time. No data lost, no stress. Very grateful for the help and web maintenance!“
Larry T.
“These guys know their stuff. Our site was running slow, and plugins were acting up. The team sorted it all out, updated everything and even gave us tips to keep things smooth. Thank guys.”
Queuin J.
“When our site got hacked, I thought we were done for. The Resolve team stepped in and cleaned everything up. They also setup better security for the site. Now I don’t stress about that stuff anymore and can relax and leave it up to them.”
Lisa M.
Your website deserves expert care and attention. With our flexible support plans, you can focus on what you do best while we handle the technical details.
Choose the right level of support for your needs and experience the peace of mind that comes with professional website care.
We provide complete WordPress maintenance and support under one roof, taking care of all your technical needs without the hassle.
